Case Study for Memorial Hospital

Lawrence Carbonaro, Memorial Hospital 35 bed hospital with an annual saving of over $300,000 in administrative cost

  • Press Ganey patient satisfaction scores up 10% in the first 60 days and now in the top 5% of all Providers nationwide
  • Billing errors reduced 88% from 6.8% to les than1% (DSO improved 27%)
  • Duplicate medical records and record errors reduced 90% from 7 to less than 1% (annual savings $85,000)
  • Reduced Accounts Receivable by 25%
  • Average admission time reduced by 90% from 22 minutes to less than three
  • Other operational economies including supplies reductions (annual savings $3k - $40k)
  • Reduction in Admission Staff by 25% from 22 to 15 (annual saving is over $226,000)
  • ROI period in less than 8 months
“The LifeMed ID™ Smart Cards Program, has resulted in a reduction of the registration time to less than 2 minutes, a cut in registration errors from 6% to less than 1%, and an opportunity to shift 6 FTEs to more fruitful tasks. The LifeMed ID ™ card was seamlessly integrated into (3) existing legacy software, giving evidence to the concept of interoperability.”

Lawrence Carbonaro
Memorial Hospital Director of Purchasing and Patient Access

To see the presentation by Mr Carbonaro at the Smart Card Alliance click here PRESENTATION. 

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